Use the AI Assistant

The Mezmo AI Assistant helps you analyze logs, investigate issues, and work with your telemetry data using natural language. Ask questions and get insights without writing complex queries.

Access the AI Assistant

You can access the AI Assistant from two locations:

From the homepage: Click the AI Assistant icon or prompt area to start a conversation
From the AI Agent page: Navigate to the dedicated AI Agent interface for an expanded view with chat history

The AI Assistant is available throughout your Mezmo workspace and provides context-aware help based on where you access it.

Ask Questions

Type your questions or requests in plain language. The AI Assistant can help with:

Analyzing log patterns and trends
Performing root cause analysis on issues
Exploring your log data
Getting information about your pipelines
Searching the Mezmo knowledge base

Example prompts:

"Show me error logs from the last hour"
"Analyze logs for root causes of the recent spike"
"What fields are available in my logs?"
"Count logs matching 'authentication failed'"

Using Time Expressions

You can use natural language time expressions when querying log data with the AI Assistant.

Time Formats

You can specify time ranges using any of these patterns:

"last 30 seconds" or "30 seconds ago" or "30 seconds"
"last 5 minutes" or "5 minutes ago" or "5 minutes"
"last 1 hour" or "1 hour ago" or "1 hour"
"last 2 days" or "2 days ago" or "2 days"
"last 3 weeks" or "3 weeks ago" or "3 weeks"

Time Units

Supported time units (singular or plural):

second or seconds
minute or minutes
hour or hours
day or days
week or weeks

Example Queries

"Show me error logs from the last hour"
"Analyze logs from 30 minutes ago"
"Count authentication failures in the last 5 minutes"
"Deduplicate logs from 2 days"
"What happened in the last 24 hours?"

Add Context with @ Mentions

Use the @ symbol to attach context to your prompts for more relevant responses.

To add context:

Type @ in the prompt input.
Select from available context types: pipelines, pipeline nodes (when viewing a pipeline), tap data (when available), or other context relevant to your current view.
Continue typing your prompt.

You can attach multiple pieces of context to a single prompt. The AI Assistant will show suggested prompts based on your attached context.

Use Slash Commands

Slash commands give you quick access to common prompts and actions.

Type / in the prompt input.
Select a category from the menu, such as Pipeline prompts or Log Analysis prompts.
Select a prompt to add it to your message.

The default prompts change based on where you open the AI Assistant:

Pipeline pages: Pipeline-related prompts
Log Analysis or Live Tail pages: Log Analysis prompts

When you attach context with @ mentions, the available prompts update to match.

View Tool Call Progress

When the AI Assistant performs operations like analyzing logs or querying data, you'll see progress indicators showing:

Which tool is currently running
Progress updates as the operation proceeds
Results when the operation completes

You can cancel long-running requests by clicking the stop button.

View Completed Tool Calls

After the AI Assistant responds, you can review the tools used during the conversation. A collapsible section below the response shows how many tools were called.

Tool Summary

Click "X tool(s) used" to expand or collapse the list. Use Expand all and Collapse all to control all tool details at once.

Tool Details

Each tool displays:

Status: Green checkmark for success, red X for error
Tool name: What the tool does
Duration: How long the tool took to run

Click any tool to expand its details:

Tool: The specific tool that was called
Arguments: Parameters passed to the tool
Result: Output returned (successful calls)
Error: Error message (failed calls)

What the AI Assistant Can Do

The AI Assistant uses specialized tools to help you work with your data:

Log Analysis and Root Cause Analysis

Analyze logs to identify root causes using time ranges or relative time expressions (for example, "last hour")
Investigate patterns and anomalies in your log data

Cross-Source Timeline Correlation

Correlate logs across multiple sources (apps, hosts, or custom groupings) to find root causes
View per-source timelines in chronological order
See a combined timeline with relative timestamps to compare events across sources
Use template-based deduplication to reduce noise while keeping unique log patterns

Log Exploration and Metrics

Count logs matching specific queries
Get context around specific log lines
List available fields in your log data
Query log histograms to understand volume over time
Group logs by specific fields

Log Deduplication and Pattern Discovery

Deduplicate logs using time ranges or relative time expressions
Find patterns and recurring log messages

Pipeline Operations

List your available pipelines
Get details about specific pipelines
Understand pipeline configurations

Trace Analysis

If your account has trace analysis enabled, the AI Assistant can help you analyze OpenTelemetry trace data:

View service graphs showing how your services communicate
List failed traces for a time range, optionally filtered by service
Get span details for a trace to understand request flow and timing
Find latency anomalies grouped by service, edge, or operation
Sort anomalies by count, score, or latency multiplier to prioritize investigation
Compare latency between two time periods to detect degraded service edges
Get bucketed latency summaries for service-to-service calls with p50, p95, and p99 metrics
View service failure rates as a histogram, optionally grouped by service, edge, or operation
Fetch individual service failure records with optional filtering by service, edge, or operation

Knowledge Base and General Help

Search the Mezmo knowledge base for product information
Get help with Mezmo features and best practices

Time and Utility Functions

Get the current time for time-based queries

Your conversations with the AI Assistant are automatically saved. The homepage sidebar shows your recent chat history, so you can review previous conversations, continue earlier discussions, and access past analysis and insights.

Responses and Formatting

The AI Assistant provides responses in formatted markdown, including:

Code blocks with syntax highlighting for technical content
Tables for structured data
Lists for organized information
Mermaid diagrams for visualizing workflows and relationships
Links to relevant documentation

Tips for Effective Use

Be specific: Include relevant details like time ranges, field names, or error messages
Use context: Attach pipelines or other context with @ mentions for more accurate responses
Ask follow-up questions: The AI Assistant remembers your conversation context
Try slash commands: Use / to discover common prompts and actions

Cancel Requests

If a request is taking too long or you want to stop the current operation, click the Stop button while the AI Assistant is processing. The partial response will remain visible, and a "Cancelled" message will indicate the request was stopped. You can then start a new prompt or refine your question.

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