PagerDuty Alert Integration

Incident alerts from Mezmo sent directly to your PagerDuty app.

About PagerDuty Alert Integration

Mezmo’s alert integration with PagerDuty interfaces with PagerDuty Event API and allows alerts sent from Mezmo to trigger events in PagerDuty.

For general information on alerts and instructions on how to create alerts, follow the documentation instructions listed in the “How to create an alert” section of the documentation.

Integrating with PagerDuty

On the alerts creation page, select the PagerDuty logo. Define the alert properties (learn more here) and click the Add PagerDuty button to connect your PagerDuty account.

You will be directed to PagerDuty to authorize the integration, using your email address and password for your PagerDuty account.

After authorization, you are prompted to select the PagerDuty service logging alerts and then click Connect.

After completing the connection, remember to save your Mezmo alert so that your alerts will trigger in PagerDuty and new alerts display in your PagerDuty incidents dashboard.

Testing Your PagerDuty Integration

You can choose trigger a test alert with test data, even before saving your PagerDuty alert. As long as you have selected a connected source from PagerDuty, you will be able to create a test alert.

Deleting Your PagerDuty Integration

  1. Log in to the Mezmo Web App.
  2. Go to Settings > Integrations.
  3. Select your PagerDuty integration to open its Settings page.
  4. Click the X next to the Service you want to delete.
  5. Click Yes, delete in the confirmation dialog to remove the service.

Limitations on PagerDuty data payload

Because of PagerDuty integration limitations, we trim all requests to be at most 400 kilobytes.