Mezmo Agent Support Matrix

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LogDNA is now Mezmo

LogDNA has recently become Mezmo. As you access technical resources like our API, Code Libraries, and GitHub repositories, you will continue to see references to LogDNA for a short time as we update our new name across all our resource channels.

This article provides information about the supported platforms and operating systems (OS) for our Mezmo Agents, and the declared End of Life (EOL) and End of Support Life (EOSL) for each.

How can I check what version of Mezmo Agent I am running?

For Agent v1 (Node Legacy Agent), the version is printed on agent startup. For Agent v2 (Rust Agent), the version is in the header of each log.

What is End of Life (EOL)?

When a product reaches EOL, Mezmo will no longer be providing additional fixes or changes specific to that particular OS or platform version. Mezmo will continue to provide support when it comes to installing and using that particular piece of software.

What is End of Support Life (EOSL)?

When a product reaches EOSL, Mezmo will no longer be providing any type of support for customers on that particular OS or platform version. Most likely the OS or platform version has been deprecated for some time and has also reached EOSL.

Operating Systems Support Matrices

Ubuntu

Debian

CentOS

Red Hat Enterprise Linux (RHEL)

Kubernetes

OpenShift

AArch64/ARM64

Some additional notes:

• We deprecated support of sending logs via Websockets with versions starting from Agent v1.6. For prior versions of Agent the EOL for Websockets is November 1, 2020 and the EOSL for Websockets is April 1, 2021.
• All Agents older than Agent 1.6 are no longer supported and have reached EOSL