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Adding users to your Mezmo Organization allows you to share access to logs, views, alerts, and other Mezmo resources with other members of your team. This page will show you how to manage users as a Mezmo administrator, including how to add new users, assign roles, and set global sign-in policies. To see available security features, go to Settings > Organization > Security.

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Access Control

Access Control is on by default. While it is on, non-admin users (Basic and Read-only members) without access scopes can see all logs. Turn it off to prevent those users from seeing any logs until they hold a role that grants access scopes. You can also control what logs members see by using Role-Based Access Control.

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Discoverability

Discoverability lets you control how users can find and join your organization.
  • Discover - Members on the same domain can find and ask to join the organization. Discover is enabled by default.
  • Join - Members on the same domain can join the organization without a request.
Your domain is determined by the email address you used when creating your Mezmo account. If you would like to add domains, please contact Mezmo support.

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Sign-in Policy

Sign-in policy determines which authentication methods members are allowed to use when signing into your Organization. These options are turned off by default. You can use:
  • SAML Sign-in - Let members sign in using an identity provider such as Okta or OneLogin. Available for enterprise customers only. Learn how to set up SAML SSO.
  • Idle Logout - Log members out after a period of inactivity. Available for all plans.
  • Redirect after logout - Redirect members to an address after they logout. Available for all plans.

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Two-Factor Authentication

You can set two-factor authentication for your own profile through the User Preferences menu.
We support two-factor authentication only for Mezmo logins. For Google, GitHub, or Heroku, please set up two-factor authentication via their platform.
  1. Log in to the Mezmo web app.
  2. Go to Profile > User Preferences.
  3. Click Two-factor auth.
  4. Click Enable.

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Password Guidelines

Your account password must contain:
  • Eight or more characters
  • One lowercase character
  • One uppercase character
  • One number
You password must not contain:
  • Your first name
  • Your last name
  • Your username
You also cannot use any of your prior three passwords.